← Selected Work / Case Study 03

YFRESH.

A mobile app that helps pet parents prepare fresh, human-grade, vet-approved meals for their dogs — built around the realities of allergies, picky eaters, and a budget.

Project
yFresh — iOS App
Fresh pet nutrition
Role
UX/UI Designer
End-to-end, solo
Duration
Nov 2023 – Jan 2024
~3 months
Tools
Figma
Surveys & interviews
yFresh — recipe, tutorial and ingredients screens
01
Overview

FRESH BY DESIGN

yFresh is a mobile app that gives pet parents human-grade, vet-approved fresh recipes — portioned and tailored to their dog, not pulled off a shelf.

Picture a pet parent hunting for a balanced, nutritious meal for a dog with a sensitive stomach, food allergies, and a picky palate — on a budget, where the vet's recommendation costs more than they can spend. That gap is where yFresh lives.

Processed kibble stays the default not because owners trust it, but because the healthy path is confusing, expensive, and hard to get right at home. The opportunity was to make fresh feeding simple, affordable, and safe enough to trust.

The problem, stated once

How might we provide healthier, affordable alternatives to everyday processed dog food?

01
DEFINE
02
RESEARCH
03
IDEATE
04
DESIGN
05
TEST
02
Research · Discovery

KNOW THE OWNER

Before a single screen, I needed to understand how pet parents actually decide what goes in the bowl — and where fresh feeding loses them.

A

Target audience

Pet owners aged 25–38 — engaged, mobile-first, and invested in their pet's health.

B

Channel

A native iOS app — the lane competitors had largely left open.

C

Competitors

The Farmer's Dog, Spot & Tango, and Ollie — strong brands, mostly desktop-first.

SECONDARY RESEARCH

I started with a deep dive into U.S. pet owners to understand how they think about feeding. A few findings reframed the problem.

86.9M
U.S. homes with a pet — 62–66% of all households
#1
Health & nutrition is the top driver of pet-food choice
Kibble
The default feed — chosen even when owners doubt it's healthy
1app
Only one major competitor had shipped a mobile app
Pie chart — how owners feed their pets: 75% dry, 15% mixed, 8% wet, raw
Secondary research — dry food stays the default, even when owners doubt it's the healthiest choice.
Heuristic analysis write-up
Competitive audit — Ollie, The Farmer's Dog, Spot & Tango
Heuristic analysis & competitive audit — reading competitor strengths and gaps.

THE INTERVIEWS

A screener survey narrowed the field to my target audience. Then I sat down with 11 participants, ages 25–38, to understand the factors that drive their decisions about their pets and pet food.

In their words

“I buy the healthiest, cheapest food possible.”

In their words

“I'll feed my dog anything as long as it's cooked.”

In their words

“Sometimes it's hard to get my dog to eat — she's extremely picky.”

In their words

“I probably spend more at the vet than I do on food.”

In their words

“My dog has severe allergic reactions to certain foods.”

In their words

“Dog food can be expensive.”

WHAT I HEARD

01
Budget gates everything. Cost is a primary filter for which brands owners will even consider.
02
Picky eaters are everywhere. Far more common than expected — and refusing food creates real downstream health risks.
03
Diet drives medical issues. Allergies, weight regulation, fur loss, skin irritation — all trace back to food.
04
Owners aren't sure what's safe. Many simply don't know which foods are and aren't safe for a dog to eat.
03
Define · Synthesis

DATA INTO DIRECTION

I mapped everything I heard into patterns — starting with an affinity map, then empathy maps and personas to keep real people at the center of every later decision.

Affinity map — clustered interview notes
Affinity mapping — clustering interview data into themes.
Empathy map 1
Empathy map 2
Empathy maps — organizing what each participant says, thinks, does, and feels.
Persona — Cautious Kerrie
Persona — Dave the Dog Dad
Two personas — keeping real people at the center of every later decision.

HOW MIGHT WE

The patterns became a set of How-Might-We questions — each paired with the design move it pointed to.

1

How might we increase awareness and improve the experience of the product's offerings?

The move — lead with vet-approved meal plans and recipes that foreground real nutritional benefits.

2

How might we make users feel more confident in the ingredients they feed their pets?

The move — tutorial videos and directions broken into simple, followable steps.

3

How might we efficiently support users during meal preparation?

The move — keep it easy, clear and informative — prioritize testing and sweat the details.

4

How might we make users feel confident they have all the information they need?

The move — recipes built from fresh ingredients you can buy at any grocery store.

5

How might we make the product more affordable than the competition?

The move — prioritize consistency and make the product memorable so it earns a daily habit.

04
Ideate · Architecture

MAP THE FLOW

With the problem framed and solutions in hand, I shaped how the product would be organized — turning research into a structure users could move through without thinking.

I worked out the information architecture, then committed it to a sitemap and the core user flow that every screen would later hang from.

Sitemap
User flow
Sitemap and user flow — the backbone of the app.
05
Design · Craft

BRING IT TO LIFE

Guided by the user flow, I sketched the main screens, then moved into low-fidelity wireframes and prototypes for the first usability study.

Paper sketches
Low-fidelity wireframes
Paper sketches → low-fidelity wireframes and a clickable prototype.

STYLE GUIDE & ACCESSIBILITY

The brand started in orange. Testing the palette for contrast told a different story — so I rebuilt the colors to clear WCAG AA, and documented the whole thing as a reusable system.

Orange → accessible green

Every primary button moved from the brand's orange to a green that cleared contrast — and suited a fresh-food product.

Softer ink

Pure #000 on #fff strains the eye. I dropped black to #1E1E1E to stay above guidelines with less fatigue.

Warmer white

Pure #fff was swapped for #f5f5f5, easing harsh contrast while holding AA.

yFresh style guide
Accessibility contrast chart
yFresh style guide and accessibility audit — color, type, and components, checked to WCAG AA.

THE HI-FI DESIGNS

With the system in place, I built the high-fidelity screens and a working Figma prototype to feel how the app would actually move.

Hi-fi — y-Chicken recipe
Hi-fi — y-Beef recipe
Hi-fi — y-Fish recipe
High-fidelity recipe screens — personalized, vet-informed meal recommendations.
06
Testing · Iteration

TEST, THEN SHARPEN

I ran several rounds of usability testing with the original group of participants. Three findings reshaped the product.

01
Customize the meals deeper

Testing showed the quiz didn't capture enough about a pet's health to tailor meals well. I added screens to the pet quiz to gather conditions and needs — so recommendations could be genuinely customized to the animal.

Added · coat, protein & preferences
Pet quiz — coat condition and protein preference
Added · health conditions
Pet quiz — health conditions
02
Give people choices

The first design served a single meal recommendation once the quiz was complete. Testing was clear: users wanted options. I shifted from one suggestion to a variety to choose from.

Before · one suggestion
Before — a single meal recommendation
After · a variety to choose
After — a variety of recommendations
03
Cut the dead steps

The main user flow carried unnecessary steps. To give users the quickest path to the goal, I combined several screens into one scrollable view — fewer taps, same information.

Before · extra steps
Before — multi-step recommendation flow (screen recording)
After · one scrollable view
After — one scrollable view (screen recording)
07
Future · Next steps

WHERE IT GOES

One question kept surfacing: how do you bring people back when there's no urgency to open the app? I weighed two directions — each with a real tradeoff worth testing before committing.

Option A · Push notifications

Pro — timely reminders to make meals, buy ingredients, and restock.

Con — can nag, and risks the opposite effect.

Option B · Planning mode

Pro — helps users plan meals around their schedule and availability.

Con — bulk meal-preppers may rarely need it.

Push notifications concept
Planning mode — agenda view
Planning mode — calendar view
Two directions explored — push reminders (A) and a planning calendar (B).
Keep personalizing

REVIEWS

New vet-approved ingredients surface every year. User reviews and preferences let each plan keep adapting to the pet.

What's next

BUILD OUT

Next I'd focus on the shopping list and profile mechanics — the connective tissue between a recipe and a real grocery run.

The principle

USER AT THE CENTER

Transparency comes from understanding real needs and balancing them against the business with clear, tested design.

Next

LET'S BUILD
SOMETHING GREAT.

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